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About RIM

A unique mix of tailored solutions, customer service focus, and next generation technology.

Our Mission

We ship, clear, and distribute our customers’ goods through tailored solutions while striving to deliver excellent customer service.
Our goal is to build a company where employees, customers, and vendors can flourish.


One RIM is about bringing together our global company through our culture and values to create a positive and consistent RIM experience across the world.  Our customers, our partners, and our employees are all part of One RIM; we strive to offer best-in-class service to each and to ensure each has an outstanding experience.  We are doing this with the help of great people, cutting-edge technology, and uniform processes.

Great people are the core of what makes us successful.  We hire for attitude and train for success.  We work with great customers and great partners to create positive outcomes for everyone involved in our business.

Technology is part of who we are, a part of our world, and our industry’s future.  We include technology in every aspect of our company to help us achieve the One RIM experience.

Uniform processes help ensure a consistent, high quality experience.  By working together in a uniform way, our offices can handle freight effectively and efficiently around the globe.

Our Customers

Our customers need best-in-class service and we strive to deliver.  Our customers can expect RIM to provide custom solutions tailored to their specific needs.  We build our solutions with a customer service focus and support them with our technology and our seasoned logistics professionals. We exceed expectations.

Let us know what we can do for your business. Contact us to get started.

Our Vendors

At RIM we aim to create partnerships with our service providers that will help them grow their business while creating value for our customers.  We are safety and compliance focused when it comes to all aspects of our business, including vendors.  Our customers’ freight must deliver safely, legally, and timely — we work with the best companies in the industry in order to make that happen.

Interested in moving freight for RIM? Contact our vendor management team for more details.

Our Employees

RIM is always looking for talented logistics professionals who believe in our values and want to contribute to a winning team.  We have locations throughout the US, UK, and Germany. To find out more about joining our team click here.


Founded July, 1997 in Chicago, IL


RIM Los Angeles


Listed as one of America’s Fastest Growing Businesses, Entrepreneur Magazine


RIM Hong Kong


RIM Miami


Featured as one of the largest privately held corporations in Chicago, Crain’s Business Chicago


RIM Hamburg and Frankfurt


RIM UK, Canada and the Philippines


RIM Cologne and Milwaukee


RIM achieves $100 Million in Sales


RIM Stuttgart and Tuttlingen


Recognized in Crain’s Chicago 2013 Edition of Fast Fifty


Recipient of the President’s E-Award


RIM New York and Dallas


Recognized in Crain’s Chicago 2015 Edition of Fast Fifty


RIM Atlanta